Domestic Shipping

The Herbologist is committed to delivering your order promptly within Australia. All domestic orders are shipped from our Sydney warehouse using Australia Post. Please allow 2-3 business days for order processing. Once your order has been shipped, you will receive a tracking number via email.

Shipping Rates

We only currently ship to Australia. 

For orders over $99, please enjoy complimentary shipping.

For orders under $99, shipping rates are calculated based on the weight and size of your order. Please refer to the checkout page for specific shipping costs.

Lost or Damaged Packages:

In the event of a lost or damaged package, please contact our customer service team within 7 days of the expected delivery date. We will investigate the matter and take appropriate action to resolve the issue.

Returns and Exchanges:

For information on our returns and exchanges policy, please refer to our dedicated Refund Policy page.

Contact Us

If you have any questions about our shipping and delivery policies, please do not hesitate to contact our customer service team at enquiries@theherbologist.com.au.